Our trees are the Nordmann Fir, the most popular type of tree in the UK with thick, soft, glossy needles that are dark green on the top and blue-green on the underside. Renowned for holding onto its needles.

To ensure your tree looks its best and does hold onto its needles into Christmas day and beyond, please follow these guidelines.

(Click this picture to view our video instructions)

Cut about an inch off the bottom of the trunk. 

Cut perpendicular to the trunk with using a saw – never an axe.

Do not cut a V shape, this does not aid in water absorption, it only makes it unstable in the stand.

Immediately place your tree in a bucket of water and keep upright. Store outside, vertically, in a cool sheltered area overnight. 

Your tree can absorb up to 4litres of water in the first 24hours, so make sure there is always enough water in the bucket. If the water level drops below the bottom of the tree for over 5 hours, you will need to trim another inch off the bottom of the tree because the base will harden with sap preventing any further water absorption, even if you top the water back up.

Whatever stand you use, make sure the tree is well secured and stable.

Do not chop chunks of bark off the sides, the bark provides most of the water absorption.

Have two people set the tree in the stand, one holding it straight, one fixing the base.

Allow a couple of hours before decorating to let the tree settle into shape.

Keep your tree stand or pot regularly topped up with water.

Do not let the water drop below the bottom of the tree.

If the water in your stand starts to smell a bit "off", it's probably because it's been sitting for too long, so change/top it up more regularly

There is no need to put any additives into the water, they are not necessary - plain water is best, and if you accidentally bump the water tray you won't end up with sticky presents.

Decorate your tree.

Think about safety, do not overload electrical sockets. Check bulbs are working properly and check the wires for damage.

LED lights produce less heat, and therefore reduce risk of fire.

Keep your tree stand or pot regularly topped up with water!